Here are my notes from Sheila Heen’s talk at the Willow Creek Global Leadership Summit. She was really good. The even better part of this whole talk was that I was getting my semi-annual review at work right as I was putting the notes together! At the end she said some things about how we really see ourselves in the feedback from others, and that as a community of people we need that. Her book is here and after you read my notes you should go check it out.