WCAGLS14: Joseph Grenny, The Art of Crucial Conversations

First up, Friday morning, was Joseph Grenny and Mastering the Art of Crucial Conversations. You can tell I liked this one a lot because I took 4 pages of notes. The best talks either get zero or a ton of notes.

One great takeaway was this:

“Everyone tells the truth in the hallway, where it doesn’t help anybody.”

Of course, we think it doesn’t hurt anybody either, which is why we say it in the hallway.

Read through this and see if any of it applies to your work/family/church. I’m sure some of it will.

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